Privacy Policy

Last Updated: 1 December 2025

1. Introduction

This Privacy Policy explains how Ambunext Private Limited, having its registered office at 32 Splash Shimla Park, Pipliya Kumar, Vijay Nagar, Indore – 452010, Madhya Pradesh, India (“Company”, “Ambunexx”, “We”, “Us”, “Our”), collects, uses, stores, and protects information when you visit or interact with the Ambunexx website.

The Ambunexx website is for informational purposes only.
All ambulance bookings and services are provided exclusively through the Ambunexx mobile applications.

By accessing this website, you agree to the terms of this Privacy Policy.


2. Information We Collect Through the Website

a) Information You Voluntarily Provide

When you contact us or interact with the website, we may collect:

  • Name

  • Email address

  • Phone number

  • Enquiry or message details

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Referring URLs

This data is collected using standard analytics tools and is non-identifiable in nature.


3. Information Not Collected on Website

To ensure clarity and compliance:

  • ❌ No ambulance booking is done on the website

  • ❌ No payment information is collected on the website

  • ❌ No medical or emergency data is collected via the website

All such sensitive data is collected only inside the Ambunexx mobile applications, governed by their respective in-app privacy policies.


4. Purpose of Data Collection

Website data is collected only to:

  • Respond to user enquiries and support requests

  • Improve website performance and content

  • Monitor website traffic and usage trends

  • Share app-related information and updates

  • Comply with legal and regulatory obligations


5. App Redirection & Third-Party Links

The website contains links to:

  • Google Play Store (Customer App & Driver App)

  • Apple App Store (if applicable)

  • Third-party informational pages

Once you leave the website and enter third-party platforms or mobile applications, their respective privacy policies will apply.

Ambunexx is not responsible for the privacy practices of third-party websites or platforms.


6. Cookies & Analytics

The website may use:

  • Cookies

  • Analytics tools (such as Google Analytics)

These are used only to:

  • Understand visitor behaviour

  • Improve user experience

  • Measure website performance

You may disable cookies via your browser settings if you prefer.


7. Data Sharing & Disclosure

We do not sell, rent, or trade website user data.

Information may be shared only:

  • With service providers assisting in website operations

  • When required by law or government authorities

  • To protect the legal rights and safety of Ambunexx and users


8. Data Security

We implement reasonable security practices, including:

  • Secure hosting environments

  • Access control mechanisms

  • Encrypted communication where applicable

However, no method of internet transmission is 100% secure, and absolute security cannot be guaranteed.


9. User Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent by discontinuing website use

Requests can be sent to support@ambunexx.com.


10. Children’s Privacy

Ambunexx website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.


11. Limitation of Liability

Ambunexx is a technology platform and information provider only.

The website does not provide:

  • Medical advice

  • Emergency services

  • Ambulance booking functionality

Ambunexx shall not be liable for decisions taken based on website content.


12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.


13. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Indore, Madhya Pradesh.


14. Contact Information

For any privacy-related queries or concerns:

Ambunext Private Limited
📍 Indore, Madhya Pradesh, India
📧 support@ambunexx.com